Extremely Rude practice manager
After waiting 30 minutes for phone to be answered was finally addressed by one word ‘surgery’. I was told I could not speak to the GP and could not leave a message. I was returning a call from the GP regarding my 87 year old parent. I was then cut off. I called back and after a further 20 minute wait was reluctantly told a message would be passed to another doctor who would call me back. No-one did so I rang again the following evening. Greeted in same way after another 30 minute wait and again disconnected after giving my details. I went straight to the surgery and spoke to the GP directly who was very helpful. I informed her what had happened and I really hope something is done to remove this awful person who should not be employed in this role. Shocking service.