Reviews (1166)

Excellent treatment

February 18, 2021
Excellent treatment.
Richard Jones

Reply from Queen Elizabeth Hospital Birmingham

Thank you for your 5 star rating of the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent treatment you received. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews


Provider responded

I was not treated quickly enough

February 18, 2021
Had to go there after I rung 111 and they told me to go because of my symptoms. I went there with stroke-like symptoms, I was not treated quickly enough. The place was not busy staff were strolling around. Not bedlam at all like the press reports.
Kerry

Reply from Queen Elizabeth Hospital Birmingham

Kerry, thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are sorry to hear the concerns you have regarding your recent treatment. Senior hospital staff are keen to look into your concerns in more detail so that they can investigate what has gone wrong and take any necessary action. Please make contact with the Patient Advice and Liaison Service (PALS). PALS are here to help and can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern


Provider responded

Very difficult to get an appointment

February 18, 2021
Very difficult to get an appointment for over 5 years since the last change in services. Always told I am on a waiting list for an appointment. The appointment should be every 6 months I am lucky if it is 8-9 months.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are sorry to hear the concerns you have regarding your delayed appointment. Senior hospital staff are keen to look into this in more detail so they take any necessary action to resolve your concerns. Please make contact with the Patient Advice and Liaison Service (PALS). PALS are here to help and can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern


Provider responded

Excellent felt safe

Accident and emergency services
February 5, 2021
Excellent felt safe, covid safe measures were being followed.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent care and treatment you have received. Your kind words have been forwarded to senior hospital staff
to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews


Provider responded

Good service

February 5, 2021
Spent 8 weeks in hospital following an operation.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are delighted to hear about good care and treatment you have received. Your kind words have been forwarded to senior hospital staff
to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews


Provider responded

11 months of treatment for Cancer at QEHB

Oral and Maxillofacial Surgery
February 5, 2021
From my initial diagnosis to being given the all clear the QEHB have been truly excellent. The level of care has been outstanding. I have had three in patient stays and cannot find any fault in the standard of treatment I have received which has been brilliant. From my consultant downwards the entire team have been absolutely amazing and I cannot believe the treatment I have received in such difficult times I cannot thank QEHB enough.
Richard Jones

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to share feedback about your cancer treatment at the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent care and treatment you have received. Your kind words have been forwarded to senior oncology staff to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews


Provider responded

Not a good experience

January 28, 2021
Not a good experience. The A&E doctor misdiagnosed despite me saying I didn’t agree with his diagnosis. I knew it was wrong. I had to return the following day on the advice of my G.P.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are sorry to hear the concerns you have regarding your diagnosis at the Emergency Department (ED). Senior ED staff are keen to look into this in more detail so that they can investigate what has gone wrong and take any necessary action. Please make contact with the Patient Advice and Liaison Service (PALS). PALS are here to help and can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern


Provider responded

Terrible left my partner in a Covid hot area

Accident and emergency services
November 23, 2020
Partner was left in a Covid hot area even though she had no symptoms. My partner had only given birth to our first child just over 2 weeks ago so was still fragile. Only when I complained was she moved to the Women’s Hospital.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are sorry to hear the concerns you have regarding your partner’s recent experience. Senior hospital staff are keen to look into this in more detail so that they can investigate and take any necessary action. Please make contact with the Patient Advice and Liaison Service (PALS). PALS are here to help and can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern


Provider responded

Worked well during lockdown

July 18, 2020
Online survey questionnaire: What has worked well for you during lockdown?
Answer: Imaging dept at QE.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for your 5 star rating of the Queen Elizabeth Hospital Birmingham. We are delighted to hear about what has worked well for you during lockdown. Your kind words have been forwarded to the senior hospital staff to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews


Provider responded

Worked well during lockdown

July 18, 2020
Online survey questionnaire: What has worked well for you during lockdown?
Answer: Hematology dept at the Q.E.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for your 5 star rating of the Queen Elizabeth Hospital Birmingham. We are delighted to hear about what has worked well for you during lockdown. Your kind words have been forwarded to the senior hospital staff to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews


Provider responded

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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