Useless
Give you a phone number to call telling you that you have an appointment you know nothing about, whilst you’re waiting for a result from them. You ring they have no information for you and give you another phone number. That phone line isn’t manned and you waste your morning trying to find out the results of your scan and why they have booked another one for you and lose your most valuable and irreplaceable asset- time. Useless. Just remember, their time is important and shouldn’t be wasted but as far as these massively self absorbed people are concerned it’s perfectly fine for them to waste yours. God they are useless.