Reviews (1647)

She goes for regular checks

May 25, 2023
She goes for regular checks, suffers from skin cancer and staff were helpful. She also visited x-ray department.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear friend/relative

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent service your friend/relative has been receiving at her regular appointments and visit to the x-ray department.

If you would like to provide any further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Facilitator at University Hospitals Birmingham


Provider responded

Good

May 25, 2023
She visited hospital today for Covid Injection.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Friend/relative

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are pleased to hear that your friend or relative's Covid injection went well.

If you would like to provide any further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Facilitator at University Hospitals Birmingham


Provider responded

Wonderful staff and everything

May 25, 2023
Wonderful staff and everything. Support them 100%, staffing has made examination difficult.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are pleased to hear that you had such a good experience with our staff.

If you would like to provide any further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Facilitator at University Hospitals Birmingham


Provider responded

Excellent-urology

May 25, 2023
Excellent-urology, for what I came for was straight forward considering what it was . Couldn’t get better throughout evening. Really understood what was happening there, that we understand. Asked if we have questions and told us who to contact if we had any concerns. Cancelled operation because of Covid but managed for 6 weeks later.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are pleased to hear that your delayed operation went well, that you always understood what was going on and contact information was provided in case of any concerns or queries.

If you would like to provide any further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Facilitator at University Hospitals Birmingham


Provider responded

Staff are really helpful and kind

May 25, 2023
Turned up to information desk for a wheel chair but they did not have any. I was really out of breath with the walking but they got me a chair and sat down until they found one. Staff are really helpful and kind.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are pleased to hear that the staff at the main reception desk were so helpful and kind.

Your kind words will be forwarded to senior staff to share with the department, if you would like to provide any further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Facilitator at University Hospitals Birmingham


Provider responded

Was due to be having an operation

May 25, 2023
Was due to be having an operation at ROH, which I was referred to by QE trying to call to reschedule with no answer. So I came to QE to get it sorted.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the slight delay. We hope that you have managed to resolve your issue with confirming an operation now, if not please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. PALS are here to help and can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

If you would like to provide any further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Facilitator at University Hospitals Birmingham


Provider responded

Car parking was a pain

May 25, 2023
Alright, car parking was a pain. Finding a space. Called quickly through to appointment. Received good information in time up to appointment.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are pleased to hear that your appointment itself went well and that you had been well communicated with beforehand, but obviosuly also sorry that you had problems with parking.

If you would like to provide any further feedback about your experience (in particular the specific issues with car parking) please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Facilitator at University Hospitals Birmingham


Provider responded

Well organized

May 25, 2023
Went for eye surgery. Well organized. Got here at 7:40am. Surgery called him through at 8:10am. All well-organized. Was lost in system for 2 years since Covid. Saw GP for an issue with eye and they referred him again. Seen pretty quickly.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent service you received during your eye surgery and that it was so well-organised.

Your kind words have been forwarded to senior staff to share with the department, if you would like to provide any further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Facilitator at University Hospitals Birmingham


Provider responded

Brilliant

May 25, 2023
Under consultant for my arthritis, brilliant they have their injections sent out to my house. They send for regular checkups. The cholesterol team however have not seen me face to face in over a year. Because of my medication they should be checking and seeing me.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent service you've been receiving managing your arthritis, but obviously also concerned to hear that you haven't been receiving your expected cholesterol management appointments and checks - if this is still an issue please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. PALS are here to help and can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

If you would like to provide any further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Facilitator at University Hospitals Birmingham


Provider responded

Nice to see everyone

May 25, 2023
Nice to see everyone, busy hospital. Good staff everyone is helpful and I am just happy to be here.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are pleased to hear that your experience has been a positive one.

If you would like to provide any further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Facilitator at University Hospitals Birmingham


Provider responded

Leave your Feedback


Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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