Queen Elizabeth Hospital Birmingham

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Based on 1868 reviews
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NHS patients accepted

Reviews (1868)

They operated on my eyes and were very good

October 25, 2023
They operated on my eyes and they were very very good. It all went well and they continue to monitor my macular degeneration. I can ask them any questions and they have a good answer. Even when it is not during an appointment.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that you have been so well looked after by the opthalmology department both at your appointments and in between, and they have answered your questions whenever you have needed them to.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Provider responded

Excellent

October 24, 2023
I went there for an x-ray for a dislocated shoulder and they were excellent.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that your x-ray appointment was excellent.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Provider responded

Provided very good care and service

October 24, 2023
ENT provided very good care and service when I was an inpatient after the surgery.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear about the very good care provided to you as an ENT inpatient after surgery.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Provider responded

Tests and medication all done in time.

A&E
October 24, 2023
My husband went to A&E as he was coughing up blood. They kept him in as an inpatient for 3 days. They did a CT scan and blood tests and provided all the medication in time.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about your husband's treatment at Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are happy to hear he was well looked after and all his tests and medication was handled promptly.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Provider responded

They dressed my wound.

October 24, 2023
They dressed the burn on my foot as it went purple and was infected. They told me I should make a follow up appointment with the GP for the nurse to have my wound redressed, but I couldn't make an appointment. So I ended up getting my sister to dress it, who is a nurse.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Provider responded

They were thorough and referred me.

A&E
October 24, 2023
The specialist said they'd make appointments to have scans and I ended up in A&E. They thought I had had a stroke, which the GP recommended I go to A&E. I didn't call an ambulance, I got my grandson to take me there. They were thorough and did tests and it turned out it wasn't a stroke and said they'd refer me on to a consultant. They ended up referring me onto the Juniper centre.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that staff were so thorough in their investigation of your possible stroke that turned out to be something else.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Provider responded

They don't know what appointment I missed

October 23, 2023
They told me I missed the appointment then I called them to ask what appointment I had missed. They told me they had no idea. I still don't know what appointment I've missed.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham – apologies for the delayed response. We are really sorry to hear that there has been some confusion regarding appointments.

If the confusion hasn't been resolved yet please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at UHB

Provider responded

I was sent home but I had a fracture

October 23, 2023
Apart from A&E, the fracture clinic was good. Good communication from them. Appointment was sent within a good time frame. When I went to A&E I waited 6 hours to be scanned and was sent home. They called the next day and was told it was broken. They said I would go straight through A&E but I waited 6 hours again. I was fuming. The facture clinic has been helpful, friendly and they sorted things quickly.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. Whilst we are sorry to hear that you had issues with the Emergency Department we are pleased to hear that the Fracture Clinic have been helpful, friendly and speedy in their treatment and care.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Provider responded

Sent for specialised treatment.

Endocrinology
October 23, 2023
I have been a few times. Communication has been fine. Staff are okay. No complaints. Endocrinology are very good with communication and I was sent here for specialised treatment.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about your Endocrinology appointments at Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear that the communication has been very good with the department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Provider responded

Good communication using the NHS app

October 23, 2023
They are alright. Good communication. Good staff. All information regrading maxillofacial surgery is sent through the NHS app and that's all fine.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about your maxillofacial treatment at Queen Elizabeth Hospital Birmingham and the NHS app - apologies for the delayed response.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Provider responded

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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