Queen Elizabeth Hospital Birmingham
Feedback Rating
Based on 1294 reviews
Reviews (1294)
Never been taken seriously
Accident and emergency services
June 10, 2021
My wife has been having flair ups of pain fairly regularly for the last 10 months which have resulted in ambulances to the QE. She has never been taken seriously by the nurses and doctors and their patient centred care has been awful. With the pain my wife is unable to walk and on a number of occasions she has been expected to walk from a wheelchair/bed to the toilet with no assistance. She had been falsely accused of threatening staff and had a caution put on her notes. All of this when she is a vulnerable mentally unwell lady who has a full time carer at home.
They have gone beyond and assisted me
Dermatology
June 10, 2021
This department has consistently made me feel important & a priority. I can contact the secretary via email which is ideal for me & get instant replies. They always make space to see me in clinic with minimal wait times. They have gone beyond and assisted me when other departments haven't, going beyond their area such as blue badge applications, letters for outside organisations regarding my other clinics outside dermatology. They are friendly & genuinely seem to care about my wellbeing, not just my clinical symptoms.
They took both her aids out
April 30, 2021
My daughter lip reads & wears 2 hearing aids. They took both her aids out & my daughter relies on lip reading & couldn't lip read through a material mask. I wasn't allowed in to help her. She got bad anxiety going in alone for 1st time. I phoned & talked about it for next appointment & they were then wearing a clear mask to help her.
Good
April 30, 2021
Good but theres alot of racism in within the nhs
50/50
April 30, 2021
50/50
Good Service
April 29, 2021
Breast Cancer Care
Friendly people
April 29, 2021
Friendly people
I felt very safe
April 29, 2021
A&E - I felt very safe with how patients were treated regarding Covid
Long waiting List
April 29, 2021
Long waiting list for ophtalmology.My appointment came 8 months after referral.
Very good
April 29, 2021
Very good