Reviews (1647)

Excellent communication

July 5, 2023
Very engaging and supportive consultant. Excellent communication. Clinics always on time.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the slightly delayed response. We are delighted to hear that the communication with your consultant has always been so excellent.

If you would like to provide any further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Facilitator at University Hospitals Birmingham


Provider responded

They were very good

July 4, 2023
My mom was there for triple bypass, they were very good at the hospital. They looked after mom very well. They gave us good advice and overall were very good.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the slightly delayed response. We are pleased to hear that your mother's triple bypass went so well and that she was so well looked after.

If you would like to provide any further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Facilitator at University Hospitals Birmingham


Provider responded

The hospital is very good

July 4, 2023
The hospital is very good. Visited various times for several issues and never had any problems. Staff are professional and helpful. No problems and worries there.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are pleased to hear that you are happy with all of your visits here and that you have encountered professional and helpful staff.

If you would like to provide any further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Facilitator at University Hospitals Birmingham


Provider responded

They did take a while for appointment

July 4, 2023
Had an appointment with the dermatology department. They did take a while for appointment as they sent a letter and said if I don’t hear back after 7 weeks that I should be back in touch and they will look into it. After 7 weeks got in touch and they gave me an appointment over the phone.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are pleased to hear that you eventually got hold a dermatology appointment but also disappointed to hear that it took so long for you to get one.

If you would like to provide any further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Facilitator at University Hospitals Birmingham


Provider responded

It was getting worse.

July 4, 2023
Admitted through A&E. Waiting 2 months for vascular clinic for legs and it was getting worse.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear patient

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham – apologies for the delayed response. We are really sorry to hear that your experience has not been a positive one and you've had such a long wait for your vascular clinic appointment.

We are keen to listen to your concerns in more detail to understand more about what has happened and to try to resolve any outstanding issues. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. PALS are here to help and can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Facilitator at UHB


Provider responded

Its good

June 30, 2023
Appointments are easy to make. Its good.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you are happy with your appointments and the process for booking them.

If you would like to provide any further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Facilitator at University Hospitals Birmingham


Provider responded

Let me know everything’s okay

June 27, 2023
I go to make sure everything okay. My niece takes me and they let me know everything’s okay.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about your appointments at the Queen Elizabeth Hospital Birmingham.

Ifyou would like to provide any further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Facilitator at University Hospitals Birmingham


Provider responded

Easy to get around the hospital

June 23, 2023
Sent a letter and text message about appointment today. Easy to get around the hospital. Had an appointment on 18th April. Follow up appointment is today only after couple of months. NHS is getting better.
Anonymous

3 and half years to get appointment

June 23, 2023
Been referred from GP back in Stoke as I have a rare thyroid disorder. Takes about 3 and half years to get appointment today.
Anonymous

No compassion

June 23, 2023
Respiratory clinic - Pulmonary Fibrosis diagnosed recently with junior doctor. No compassion, information or support given about life long condition. There should be more empathy when telling people about their results, not keep going in and out of the room to speak to the senior doctor.
Anonymous

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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