Queen Elizabeth Hospital Birmingham

Dear patient

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham – apologies for the delayed response. We are pleased to hear that the staff taking care of your cancer treatment have been so caring but also sorry to hear that sometimes your questions haven't always been satisfactorily answered.

We are keen to listen to your concerns in more detail to understand more about what has happened and to try to resolve any outstanding issues. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. PALS are here to help and can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Facilitator at UHB

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the service you've received and that staff are so helpful, informative and thorough.

If you would like to provide any further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Facilitator at University Hospitals Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are pleased to hear that your cancer check up was handled and resolved so quickly.

If you would like to provide any further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Facilitator at University Hospitals Birmingham

Dear Judith

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent service you received from our wonderful colleagues on the EPOC ward and the other staff involved in your care and treatment.

Your kind words have been forwarded to senior staff to share with the department, if you would like to provide any further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Facilitator at University Hospitals Birmingham

Dear patient

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham – apologies for the slightly delayed response. We are really sorry to hear that you experienced delays in getting a confirmed diagnosis of your shoulder fracture.

We are keen to listen to your concerns in more detail to understand more about what has happened and to try to resolve any outstanding issues. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. PALS are here to help and can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Facilitator at UHB

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are delighted to hear that you've found the hospital so easy to navigate and that your inetractions with staff have been so positive.

If you would like to provide any further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Facilitator at University Hospitals Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are delighted to hear that you are so happy with the menu and that staff looking after you have been so caring.

If you would like to provide any further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Facilitator at University Hospitals Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are pleased to hear about the great care you received and that your transfer to another hospital has also been handled well.

If you would like to provide any further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Facilitator at University Hospitals Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are pleased to hear that your relative encountered great staff but obviously concerned too hear that you had worries about her being here long term.

We are keen to listen to your concerns in more detail to understand more about what has happened and to try to resolve any outstanding issues. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. PALS are here to help and can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best Wishes

James Cunningham

Patient Experience Facilitator at University Hospitals Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the slightly delayed response. We are pleased to hear you are so happy with the support available here and in particular the signage and available information.

If you would like to provide any further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Facilitator at University Hospitals Birmingham