Queen Elizabeth Hospital Birmingham
Feedback Rating
Based on 1854 reviews
Reviews (1854)
Kind, informative and polite
November 23, 2023
My appointment was on time. The member of staff was kind, informative and polite. The cardiology nurse explained everything very well.
No waiting times and helpful staff.
November 23, 2023
I am here for an echocardiogram I didn't have to wait at all. The staff were very kind and helpful.
Good communication by the hospital
November 23, 2023
It is a good hospital. I come to rheumatology and there is good communication about appointments through letter and texts. The consultant is good.
Seen and taken to theatre straight away.
November 23, 2023
It has been fine. They send my appointments by email and then you get reminders by text. I think I have received 4 personally. Staff have been excellent. I have brought my brother to the drop in centre. I was impressed because straight away the maxillofacial team saw him and took him to theatre straight away for an abscess he had on his neck. They were absolutely brilliant.
Communications is very good.
November 23, 2023
They helped me walk down as I have sciatica. Communication about appointments has been good. They send me texts and letters about appointments today. Brilliant.
Seen and treated very quickly
November 22, 2023
I went to A&E with a fractured shoulder and to my surprise I was seen very quickly and full care and support provided within a few hours.
Waiting 5 months for follow ups.
November 22, 2023
They have cancelled hospital appointments. You wait a long time at the hospital and they do a 5 minute check up. They say he has a problem and then waits 4 to 5 months for a follow up.
Surgery cancelled due to strikes.
November 22, 2023
My maxillofacial surgery was cancelled 2 days before the operation was due on my jaw due to the doctors strikes back in June. My daughter has been calling the surgeons secretary to get it rearranged and not had a new operation date set even when calling up every week. They just say we know you are waiting. It's really bad. It's my face and they're not doing anything to help.
Staff go out of their way to help you.
Dermatology
November 21, 2023
I was under the dermatology department for over a year. Staff are amazing and ready to go out of the way to help you.
Clean hospital , excellent facilities
November 21, 2023
I had my cancer treatment at the QE. It's a clean hospital with excellent facilities. The staff are very polite and helpful.