Queen Elizabeth Hospital Birmingham
Feedback Rating
Based on 1854 reviews
Reviews (1854)
There is help available always
December 12, 2023
I have attended cardiology clinic at the QE many times. The doctors and nurses and all the support staff are excellent. Everything is signposted very well and there is help around all of the time.
Helpful nurses but disgusting toilets
December 12, 2023
I had my hernia operation there. The nurses on the ward were very helpful. The food was okay but the toilets were quite disgusting.
Excellent support
December 12, 2023
My wife was treated there for kidney related problems. Excellent support and help was received.
They sort everything out for me.
December 12, 2023
The consultants in Rheumatology are all good. I told one that I needed steroids and they gave them to me. They're marvellous. They deliver to me or my sister. They are great at ordering scans. They sort everything out no questions. There are no waits either.
easy to get around such a big hospital
December 12, 2023
It's not too bad. The staff are usually polite and and it's easy to get around the hospital. It is very big. I usually have my kidneys checked but I haven't been for while. I am waiting for my appointment as we speak. I am due one soon.
Never found out what it was.
December 12, 2023
My wife ended up in A&E. They said they didn't know why she was there and wouldn't let her in at first but once we explained we had come from the walk in centre they let us in. They did blood tests and couldn't find anything. They referred her onto a consultant two weeks later. Consultant asked why he wasn't called when she was in the hospital as he would have been able to help then and see what was going on. We never found out what it was.
Dirty, overcrowded, understaffed
December 12, 2023
The A&E department is very dirty, overcrowded and understaffed.
Went to A&E and they were very good.
December 11, 2023
I broke my leg a year ago and went to A&E. they got me an x-ray and put a bandage on it. they got me a physiotherapist and they were very good. They also asked me if I wanted any analysis, they are very good.
Attended A&E suspected cardiac problem
A&E
December 11, 2023
This is on behalf of my elderly mother who need medical attention. On arrival to A&E I was told to wait your turn outside in the cold but insisted we were seen immediately as I my 69 year old mother was having left sided chest pain which was radiating down the left arm, symptoms of suspected heart attack. Then when I asked for a wheelchair, they had none available and asked if the patient could walk herself in, I ended up getting a chair myself from home. We were then asked to fill out of form and waited an hour before been seen by the triage nurse, keep in mind the guidelines for chest pain require an ECG within 10 minutes of arrival. We waited another half an hour for an ECG to be performed but the initial machine wouldn't take a reading, as didn't the second and after some messing around with the 3rd machine and 3 staff members they managed a reading. The department service manager was extremely rude to my mother and myself, assuming because we were of brown skin we didn't understand English. When I confronted her about this, she refused to speak to me and blamed the failure of the machines not working on my mother moving. My mother was then kept waiting for her results a further 4 hours and when we enquired how much longer, the nurse said she was unable to find any of the attending doctors and wasn't aware of where they had gone. So, overall experience, appalling. The staff are rude, abrupt and definitely not an ounce of consideration for the patients and their condition.
Clear support and quick response
December 1, 2023
I've been mucked about with a problem with my knee. After my GP referred me to a Dr, I received a consultation where she took time to listen to my problem. Having been to physio, GP and A&E about this previously, it was the first time I felt they understood the difficulties I was facing. Unfortunately, it was highlighted that significant damage had been done to my knee which would require operating. She clearly explained what the problem with my knee was, the different ways to sort this, and the likely outcome. As it was very overwhelming, she provided high quality support and I felt reassured.
