Reviews (1294)

very helpful and friendly

Imaging
April 20, 2021
I was having a low blood sugar and was immediately seen and supported.
Daljit Auluk

Reply from Queen Elizabeth Hospital Birmingham

Dear Daljit,

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent care and treatment you received in relation to your low blood sugar.

Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews

Best Wishes

Nicky Beecher
Patient Experience Manager


Provider responded

Poor QE Hospital

April 20, 2021
Hospital cancelled usual review appointment and don't tell you why or if they will write to you again.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are sorry to hear that you have some concerns which we are keen to listen to in more detail to understand more about what happened. Please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. PALS are here to help and can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern, best wishes, the Patient Experience Team


Provider responded

Shortage of staff often makes it difficult QE Hospital

April 18, 2021
The service is good but the shortage of staff often makes it difficult to get treatment quickly.
Elaine Broomhall

Reply from Queen Elizabeth Hospital Birmingham

Dear Elaine, thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are pleased that some aspects of your experience were positive and will share your kind words with relevant staff. We are sorry to hear that you also have some concerns and we are keen to listen to these in more detail to understand more about what happened. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. PALS are here to help and can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern, best wishes, the Patient Experience Team


Provider responded

A long wait in A & E QE Hospital

April 18, 2021
A long wait in A & E after sustaining a head injury. I was not kept up to date on how long services would take in assessment. The A & E X ray dept were brilliant. Straight in and out. Thorough service.
Pauline Newit

Reply from Queen Elizabeth Hospital Birmingham

Dear Pauline, thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are pleased that some aspects of your experience were positive and will share your kind words with relevant staff. We are sorry to hear that you also have some concerns and we are keen to listen to these in more detail to understand more about what happened. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. PALS are here to help and can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern, best wishes, best wishes, the Patient Experience Team


Provider responded

Poor Service Recieved

April 15, 2021
My mom died there as a result of a doctor not listening to my concerns.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are sorry to hear about your bereavement and are keen to listen to your concerns in more detail to understand more about what happened. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. PALS are here to help and can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern


Provider responded

Poor

April 15, 2021
A&E was overwhelmed by the number of people waiting. I had my finger sliced to half and I had to wait 130 people.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are sorry to hear that you did not have a positive experience and are keen to listen to your concerns in more detail to understand more about what happened. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. PALS are here to help and can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern


Provider responded

Below medical training

April 15, 2021
Below medical training and well below health and safety physically when taking a blood sample. I would consider practice on me was physical abuse and lacking in remorse.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are sorry to hear that you did not have a positive experience and are keen to listen to your concerns in more detail to understand more about what happened. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. PALS are here to help and can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern, best wishes, the Patient Experience Team


Provider responded

Advice and support

Dermatology
April 14, 2021
Throughout the past year and two months of the pandemic, they have not failed to keep in touch by phone, and to do all they can to maintain my medication regime and their advice and support.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are pleased to hear that your experience was so positive. Your kind words have been forwarded to the senior staff to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews, best wishes, the Patient Experience Team


Provider responded

Very good service

April 14, 2021
Received very good service from Respiratory Consultant who has arranged tests and made two telephone consultations with me whilst under immense pressure from respiratory pandemic
Christine Collis

Reply from Queen Elizabeth Hospital Birmingham

Dear Christine, thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are pleased to hear that your experience was so positive. Your kind words have been forwarded to the senior staff to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews, best wishes, the Patient Experience Team


Provider responded

Organised and efficient

April 14, 2021
When I enquired if they could give my second dose of Pfizer vaccine they got back to me immediately and e-mailed me an appointment for the beginning of the following week. It was organised and efficient throughout the whole process.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are pleased to hear that your experience was so positive. Your kind words have been forwarded to the senior staff to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews, best wishes, the Patient Experience Team


Provider responded

Leave your Feedback


Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

Share this rating