Queen Elizabeth Hospital Birmingham
Feedback Rating
Based on 1294 reviews
Reviews (1294)
2 doctors very thorough
October 8, 2016
Needed ECN / Blood tests doctors kept me very informed.
Liver Department excellent care
Liver and Hepato-Pancreato-Biliary (HPB) Unit
September 30, 2016
I was admitted to the QEHB with liver problems. I've never been to hospital before but the standard of care was outstanding. Give Drs and nurses a pay rise.
medical treatment great, admin terrible
Neurology
August 2, 2016
Initial medical and subsequent treatment great. Arranging appointments obtaining information about diagnosis very slow and frustrating. Call a direct number only to receive a poorly pre-recorded message of when staff aren't available !?
Is a very big and busy hospital.
SLE Lupus Clinic
March 2, 2016
I have had a very pleasant and comfortable experience especially my Rheumatologist Doctor the SLE Lupus Consultant who has excellent people skill, he listens he has empathy and sympathy and understanding of how you may be feeling as a patient and he tried his very best to support you.
An architectural leap forward for hospitals
Gastrointestinal and Liver services
February 19, 2016
Markedly better than what I'm used to in London. Staff, facilities and service are excellent.
My only quibbles would be with appointment waiting times, the poverty of parking spaces and excessive charges.
My only quibbles would be with appointment waiting times, the poverty of parking spaces and excessive charges.
Some good but mostly not so good!
Geriatric Medicine
February 6, 2016
My mum, who has dementia, was admitted at the QE on 5 occasions between August and December 2015. I am writing to the Chief Executive with the full details of my concerns. Here is just a summary: (1) Some nursing staff are friendly, approachable and helpful. Others are downright rude, ignorant and disrespectful. (2) Mum was fed a pork sausage on West One despite me telling staff over and over again that she is a Muslim and shouldn't be given any pig products. On the Bournville ward, a plate containing gammon was left in front of her and staff would have fed it to her if I hadn't got there just in time. (3) During 1 admission in September, when she was still in the CDU, I phoned the ward a total of 26 times between about 10 am and 2 pm, without the phone being answered. I then rang reception and said I was going to make a complain so I was put through to the Nurse in Charge. He told me he was too far away from where mum's bed was and didn't have time to go round and check. He told me to continue ringing and when I said I had been ringing all morning, his response was..."when I get a minute, I will pop my head round and tell staff to answer the phone". There was no apology or expression of remorse. (4) When I finally got through to the ward, in an angry mood by now, a member of staff told me he would go and look at mum's notes. He returned and told me she had pneumonia and had been started on medication. I informed the rest of my family about this diagnosis. When I later visited mum, the doctor's asked me questions that suggested mum had not yet been diagnosed. When I mentioned the pneumonia, the doctor expressed surprise and said no it was not that. This means that the nurse had read out notes from someone else's clinical records.
nuclear medicine - professional and thorough
June 12, 2015
I had my appointment with the nuclear medicine team and was treated really well before during and after my scan on weds 10th June. Thank you to the lady who saw me.
Husband needed MRI
May 28, 2015
They sent appointment immediately. The appointment was sent on a Saturday and early which suited us. It was only a matter of mins when we went to have the MRI done successfully.
MRI- Scan
March 19, 2015
Excellent service, given info, Aware what happen/ process, No waiting.
Not so good service
March 18, 2015
Talk to patient, do not think of them as a number. If have to wait let me know!
