Queen Elizabeth Hospital Birmingham

Thank you for your 4 star rating of the Queen Elizabeth Hospital Birmingham. We are delighted to hear that your Mother’s cancer diagnosis and the support she received was consistent, caring & informative. Your kind words have been shared with the senior staff responsible for Cancer Services so they can share them with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews.

Thank you for your 5 star rating of the Emergency Department at the Queen Elizabeth Hospital Birmingham. We are delighted to hear that the care you received was professional & thorough and that you were kept informed at each stage. Your kind words have been shared with the senior staff responsible for the Emergency Department so they can share them with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews.

Thank you for taking the time to feed back about our amazing staff at the Queen Elizabeth Hospital Birmingham, they love to hear they have made a positive difference. Staff are very busy at times but we would like to reassure you that the Trust operates within pre-determined safe staffing levels and makes every effort to ensure patient care is not affected at busier times. If you have any concerns about your experience and would like to discuss them further with us, please make contact via the Patient Advice and Liaison Service (PALS). PALS are here to help and can be contacted by phone 0121 371 4400, by email PALS@uhb.nhs.uk, via the hospital website www.uhb.nhs.uk/pals-form or in person by dropping in between 9am – 5pm (Mon-Fri) to the PALS office located near the Information Desk in the main entrance of the new Queen Elizabeth Hospital Birmingham.

Thank you for taking the time to feed back about Cancer Services at the Queen Elizabeth Hospital Birmingham. We are delighted to hear that your experience was so positive and that our staff were helpful and friendly. Your kind words have been forwarded to the senior staff responsible for this department so they can share them with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference.
If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews

Thank you for taking the time to provide feedback about your partners care and treatment at the Queen Elizabeth Hospital Birmingham. We are sorry to hear that there was a delay in him being seen; our Emergency Department does get extremely busy at times and it is a challenge to see all patients as quickly as we would like. The senior staff responsible for this area are keen to make direct contact with you to discuss your concerns in more detail. If you would like to do this please make contact via the Patient Advice and Liaison Service (PALS). PALS are here to help and can be contacted by phone 0121 371 4400, by email PALS@uhb.nhs.uk, via the hospital website www.uhb.nhs.uk/pals-form or in person by dropping in between 9am – 5pm (Mon-Fri) to the PALS office located near the Information Desk in the main entrance of the new Queen Elizabeth Hospital Birmingham.

Thank you for taking the time to feed back about your experience at the Queen Elizabeth Hospital Birmingham. We are delighted to hear that your experience was so positive, your kind words have been forwarded to the senior staff responsible for the Fluoroscopy Service so they can share them with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference.
If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews

Thank you for taking the time to share your recent experience at the Queen Elizabeth Hospital Birmingham. We are delighted to hear that overall you had a positive experience however it is disappointing to hear that a member of staff was rude to your family. Your comments have been shared with the senior staff in cardiac care who value your feedback and will share with their team members. If you would like to discuss any of your feedback further, please make contact with our Patient Advice and liaison Service (PALS). PALS are here to help and can be contacted by phone 0121 371 4400, by email PALS@uhb.nhs.uk, via the hospital website www.uhb.nhs.uk/pals-form or in person by dropping in between 9am – 5pm (Mon-Fri) to the PALS office located near the Information Desk in the main entrance of the new Queen Elizabeth Hospital Birmingham.

Helen, thank you for taking the time to feedback about your experience of the Breast cancer unit at the Queen Elizabeth Hospital Birmingham. Your kind words have been forwarded to the senior staff to share with their teams. The senior staff on the unit would like to inform you that recently its air conditioning has been updated and there are also new fans being purchased ready for the summer months. Feedback like this is greatly valued as staff love to hear they have made such a positive difference.

Thank you for taking the time to feedback about your experience of the Queen Elizabeth Hospital Birmingham. Your feedback is greatly valued as staff love to hear they have made such a positive difference

Thank you for taking the time to feedback about your experience of the Emergency Department and ward 514 at the Queen Elizabeth Hospital Birmingham. We are delighted to hear that mother has been discharged with no lasting ill effects. Your kind words have been forwarded to the senior staff to share with their teams. Our staff really appreciate and value your feedback.