Reviews (1638)

The hospital is always very good.

August 22, 2024
I had an operation to have a stent removed in my kidney. I've had it done several times, last one being in June. The operation was successful and was sent home the same day. The staff were great, doctors and nurses excellent. The hospital is always very good.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that you are so happy with the care you received when you had surgery to remove a stent in your kidney - in particular how great staff were.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Staff at oncology were incredible.

Oncology
August 22, 2024
My husband had his cancer treatment there a couple of years ago and we couldn't say a bad word. They were absolutely excellent. The care was second to none, the staff were incredible.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you are so happy with the care your husband received when he was having cancer treatment.

If you (or your husband if appropriate) would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Really well organised

August 22, 2024
I had my first operation where they were meant to remove the lymph gland but they did a biopsy instead. We find information has been clear but it depends upon the staff you speak to as it can be contradictory. I got greeted when I came for the biopsy. I queued and told them my name and all of the nurses were waiting, everyone had a designated nurse. It was really well organised.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that overall you are happy with the care you received but sorry to hear that there was at times some contradictory information.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

A positive experience

Other
August 22, 2024
It's been very good, I can't complain. I spent spent 6 days in January 2024 on the respiratory ward. The care and communication was good. The surgery was meant to on the Monday but they couldn't do it, they explained and said it would be on the Tuesday. All has been a positive experience.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you're happy with the care you received on the respiratory ward - in particular the communication around the slight delay to surgery.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Long waits, unhelpful and clueless staff

A&E
August 22, 2024
Very long waits and unhelpful staff at A&E. Most of the staff are clueless about what is going on.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham– apologies for the delayed response. We are really sorry to hear that you aren't happy with your experience in the Emergency Department - in particular the long waits and your experience of the staff.

If you think it’s helpful we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues - or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Diagnosed and given medication at A&E

A&E
August 22, 2024
I went to A&E with severe stomach pain and they diagnosed it as E Coli infection. I was given medication and sent home.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about your experience in the Emergency Department at Queen Elizabeth Hospital Birmingham - apologies for the delayed response.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Not long waits at the pharmacy

Other
August 21, 2024
The waiting at the pharmacy is not that long. They attend to you very well.
T Tandon

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you're happy with the waiting time you expereinced in the pharmacy department and that the staff there provide an excellent service.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Services have been good.

August 21, 2024
Services have been good.
T Tandon

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you're happy with the care you've received.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Attended to me very well

Cardiology
August 21, 2024
The cardiology department staff attended to me very well.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you are so happy with the care you've been receiving in the Cardiology department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Good experience for 20 years

August 21, 2024
I have had a good experience here, over the last 20 years.
Mark Ingram

Reply from Queen Elizabeth Hospital Birmingham

Dear Mark

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you're happy with the care you've been receiving here over the last 20 years.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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