Reviews (1854)

So good

Oncology
January 6, 2025
This is my second treatment at oncology and they have been brilliant. Have had chemo and injections and they have been so good. My first treatment was last week.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues in the Oncology department and that you were treated with so much kindness and care during your time here.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

Very satisfied

December 16, 2024
I had a kidney transplant here and would rate them 5 out of 5 because they have been outstanding. I'm very happy with the care and nurses. I am very satisfied.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best wishes
Patient Experience Team


Provider responded

Excellent care, support and treatment

Cancer services
December 16, 2024
I am being treated for liver cancer and have received excellent care, support and treatment.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best wishes
Patient Experience Team


Provider responded

The staff were helpful

Other
December 16, 2024
I had my colonoscopy a few months ago and the staff were helpful.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/
Best wishes
Patient Experience Team


Provider responded

Helpful staff

Endoscopy
December 16, 2024
I had an endoscopy last week. The staff were helpful and the procedure was straight forward.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues in the Endoscopy team.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/
Best wishes

Patient Experience Team


Provider responded

Helpful staff

Other
December 16, 2024
I had my MRI scan today, the staff were very helpful and cooperative.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues in the MRI team.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/
Best wishes

Patient Experience Team


Provider responded

Helpful and caring staff

Cancer services
December 16, 2024
Very helpful and caring staff. Excellent care and treatment.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues in the Cancer service department and that you were treated with so much kindness and care during your time here.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/
Best wishes

Patient Experience Team


Provider responded

Poor service

A&E
December 16, 2024
Poor service delivery by the ambulatory care who are always trying to get an empty bed for the next patient and A&E is too long waiting times and provides rubbish treatment.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham – apologies for the delayed response. We are really sorry to hear about the long wait in A&E.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best wishes

Patient Experience Team


Provider responded

Needs to be more accessible for disabilities

December 16, 2024
Needs to be more disability friendly. Not everyone has the latest iPhone or laptop. The technology I have I can't understand all of the words. I asked for an easy read version and they said no. They aren't doing what they're supposed to be doing. It's not set up for us mortals, everything is in Latin to me and I can't understand it. I have to go back and google everything.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham – apologies for the delayed response.

If you think it’s helpful we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues - or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

Patient Experience Team


Provider responded

Very helpful staff

Renal Services
December 16, 2024
My main treatment was here. The staff were very helpful. They manage all my follow up appointments, they just send me a text about them.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues, and that you were treated with so much kindness and care during your time here.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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