Reviews (1294)

Excellent care.

March 25, 2024
Rushed in to QE for a hernia complication and ended up with a haematoma. I stayed in for a few weeks. The care was excellent.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care you received after coming in with a hernia complication.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very caring

March 25, 2024
I was an inpatient for 2 weeks after having an operation. They were excellent and very caring.
Anonymous

Take too long

March 25, 2024
It takes too long there. If I need to get a new cochlear implant it takes 3 to 4 weeks for a replacement.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham – apologies for the delayed response. We are really sorry to hear that you have experienced delays getting new cochlear implants.

If you think it’s helpful we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues - or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Plenty of parking

March 25, 2024
Very good hospital with excellent signposting and volunteer support. Plenty of parking around. Staff are excellent.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you found the hospital well signposted, that there was plenty of volunteer support and no issues with parking your car.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Made things very easy. Very professional.

March 25, 2024
I went there for an ultrasound and was seen by a very professional sonographer. She explained everything very well and made things very easy for me.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear that the ultrasound appointment went so well and your sonographer was so professional and informative.

If you would like to provide any more information or further feedback about your experience, in particular the name of the sonographer if you can remember it, please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Care and treatment was excellent here

March 25, 2024
I had my appendix operation done over there. The care and treatment I received was excellent.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that the care and treatment you received during your appendix operation was excellent.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Treatment was terrible.

March 20, 2024
Treatment was terrible. Had a bad experience there.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham – apologies for the delayed response. We are really sorry to hear that you had such a bad experience and we are keen to know more about what happened.

If you think it’s helpful we would like to listen to your concerns in more detail and to try to help if there are any outstanding issues - or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

No complaints at all.

March 20, 2024
I had a few surgeries at QE. No complaints, everything was good including the staff.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you are happy with the surgeries you've had here.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent, highly trained, professional staff

March 20, 2024
I was treated for cancer here. I received radiotherapy treatment from excellent highly trained and professional staff.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you're happy with the radiotherapy treatment you received, and that staff were highly trained and professional.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent support

March 20, 2024
I was treated for stomach ulcers at the QE. The care and support was excellent.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you were so happy with the treatment you received for stomach ulcers and the care and support you received was excellent.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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