Reviews (1638)

The care and treatment was excellent.

Cancer services
September 16, 2024
My sister was treated for breast cancer at the QE. She has fully recovered. The care and treatment was excellent.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you're so happy with the treatment and care your sister received whilst being treated for breast cancer.

If you would like to provide any more information or further feedback about your sister's experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham


Provider responded

Good staff at rheumatology

September 3, 2024
It's a bigger hospital so if you know where you are going it's okay. The staff are good. If your good with them, they are good with you. I see the same doctor every 4 months and been with them for over 20 years at rheumatology.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you're happy with the care you've been receiving in the rheumatology department at your regular appointments over the many years you've been attending.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham


Provider responded

Dirty ward and tasteless food.

September 2, 2024
I had my gall bladder there and was an inpatient for a week. The ward was dirty, food was tasteless and staff were rude.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham– apologies for the delayed response. We are really sorry to hear that you are so unhappy with the care you received during your inpatient stay - in particular that the ward was dirty, the quality of the food and attitude of the staff looking after you.

If you think it’s helpful we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues - or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

The consultant helped a lot.

Cancer services
September 2, 2024
My husband was treated for advance lymphoma at the cancer centre. Later on, he was referred to the ROH. The consultant helped a lot.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that you are so happy with the care your husband received at the Cancer Centre whilst being treated for advanced lymphoma - in particular the assistance the consultant was able to provide.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham


Provider responded

Excellent care for my late wife

Cancer services
September 2, 2024
My wife was treated here for liver cancer. The care she received was excellent.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that you are so happy with the care your wife received whilst being treated for liver cancer.

If you would like to provide any more information or further feedback about your wife's experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham


Provider responded

Very happy with the care.

September 2, 2024
They are looking after my husband very well. They are doing their jobs brilliantly. He is very happy with the care.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you're so happy with the care your husband has been receiving and that he is too.

If you would like to provide any more information or further feedback about you and your husband's experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham


Provider responded

Very happy with the service

August 28, 2024
Very happy with the service. I don't have any problems with them.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you are so happy with the care you have received.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham


Provider responded

Excellent care and treatment as an inpatient

Renal Services
August 28, 2024
I was treated at the kidney/renal ward for a number of issues. I spent 2 weeks as an inpatient here. The care and treatment was excellent during that time.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that you received excellent care and treatment as an inpatient on the renal ward.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham


Provider responded

An excellent hospital

Liver and Hepato-Pancreato-Biliary (HPB) Unit
August 28, 2024
I am a regular patient at the liver clinic and the hospital is excellent. It has very kind and helpful staff.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that you are so happy with the care you receive at your regular liver clinic appointments - in particular the kind and helpful staff.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham


Provider responded

Wonderful care and support

Other
August 28, 2024
My mom was on a covid ward for 3 months. The care, support and help provided to her and the family was second to none.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care your mother (and her family) received on the Covid ward during her 3 month stay.

If you would like to provide any more information or further feedback about your mother's experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham


Provider responded

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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