Rude
When you call for an appointment and they want to know all your details and then say we have no appointments, it feels like the receptionist decides when a doctor sees you I have been told I can't have a telephone consultation until 28th of the month, One receptionist is amazing with us and will go out of her way to help but the other receptionist need lessons on how to be polite and use manners, I have an ongoing problem and have suffered so much until today when I decided I can't take the pain anymore, only to be told I can't speak to anyone, I will be getting further advise.