Ridgacre House Surgery
Feedback Rating
Based on 65 reviews
Reviews (65)
Left an hour for the GP to do paperwork
April 24, 2024
I was left for an hour in the waiting room for my appointment. I was told the GP was catching up on paperwork. That hasn't just happened to me, others have said the same thing too.
The doctors are brilliant
April 24, 2024
We find them quite easy. We can get appointments with them very easily. The doctors are brilliant and take their time with us. Very good.
It's rubbish
April 23, 2024
It has been rubbish. The appointments are so bad. I have to fill an email in to get an appointment. I have to wait a month to get an appointment. The NHS is very bad.
Very helpful and friendly staff
April 10, 2024
Very helpful and friendly staff.
Confusing booking system
April 10, 2024
The system for booking an appointment is very confusing and complicated. You can't get an appointment straight away. First they call and then based on the phone call they decide whether to give you an appointment.
Misdiagnosed my mother who passed away.
March 6, 2024
They misdiagnosed my mother twice for stomach cancer. Finally when it was diagnosed by the hospital it was too late and she died within 2 months of being diagnosed.
Very organised
February 19, 2024
I have recently joined them. They are very well organised and we can get appointments very easily.
Been good for the last 20 years
February 12, 2024
They are always good to me and I have been with them for the last 20 years.
Zero patient care
February 12, 2024
Zero patient care and reception staff are very rude.
Reception have have no manners
February 12, 2024
It's impossible to get an appointment over the phone. Reception staff have no manners at all about how to speak to their patients.
