OHP - Ridgacre House Surgery
Feedback Rating
Based on 84 reviews
Reviews (84)
They never answer the phones.
December 13, 2023
It takes ages to get through. I called them today and waited 40 minutes then they put the phone down. You can't do anything online. So I have to go in and ask them because they didn't answer the phones. Doctors are good when you do see them but they need a better phone service and to answer them.
Got my appointments booked in quickly.
November 23, 2023
They're good. They got me all the dermatology appointments booked quickly. At the moment it has all been good to get appointments with the GP.
So poor
October 31, 2023
Tried going on line to a blue screen waiting on the phone so far 46 minutes
A lot of hassle.
October 25, 2023
It's a lot of hassle to get a GP appointment. Like you have to spend 2 hours on the phone to a 10 minute appointment.
Very helpful and kind.
October 19, 2023
A very helpful and kind GP. Always listens to you and gives the right advice.
Never had a problem getting appointments
October 16, 2023
It's swings and round a bouts . I've never had a problem getting through or getting an appointment. I just had to move house so I've moved surgery.
They wouldn't see my son. They are terrible.
October 12, 2023
They have just gone terrible. My son kept having reoccurring infections and they just wouldn't see him. They were terrible. I ended up moving because of this.
Hasn’t taken long to get appointment
August 31, 2023
Really good, hasn’t taken long to get appointment at hospital. This has been really quick. Really good as long as I ring at 8am or book online. Can get same day appointment.
Able to make the appointment easily
May 31, 2023
Only had a text to say make an appointment for flu jab, was able to make the appointment easily.
Private hospital was fantastic
May 11, 2023
Had my emergency X-ray and on 9th Jan 2020 had first appointment with consultant and in Nov 2020 had first hip done and on 2nd April 2021 had 2nd hip done. Gave me option of three hospitals QE, ROH and west midlands hospital. Private hospital was fantastic.
