Ridgacre House Surgery

They're good. They got me all the dermatology appointments booked quickly. At the moment it has all been good to get appointments with the GP.

Tried going on line to a blue screen waiting on the phone so far 46 minutes

It's a lot of hassle to get a GP appointment. Like you have to spend 2 hours on the phone to a 10 minute appointment.

A very helpful and kind GP. Always listens to you and gives the right advice.

It's swings and round a bouts . I've never had a problem getting through or getting an appointment. I just had to move house so I've moved surgery.

They have just gone terrible. My son kept having reoccurring infections and they just wouldn't see him. They were terrible. I ended up moving because of this.

Really good, hasn’t taken long to get appointment at hospital. This has been really quick. Really good as long as I ring at 8am or book online. Can get same day appointment.

Only had a text to say make an appointment for flu jab, was able to make the appointment easily.

Had my emergency X-ray and on 9th Jan 2020 had first appointment with consultant and in Nov 2020 had first hip done and on 2nd April 2021 had 2nd hip done. Gave me option of three hospitals QE, ROH and west midlands hospital. Private hospital was fantastic.

Not easy to call them, you have to wait, you can call 20 times. Not easy to get an appointment at all. When you do get through, they give you a large window that they can call you back in, so you feel restricted and like you can't do anything. I rang them in severe pain and the receptionist told me it was not an emergency and that the GP would call me back within 4 hours. I was in that much pain I ended up going to A&E. The GP makes you feel like there is no help.