River Brook Medical Centre

It's really hard now to get an appointment as it's online so. I just wait until I see a doctor at the hospital.

The service is good. Most of the time we get appointments and same day ones.

They bully you and waste your time, one doctor called social services on me. Never met in my life only on phone. Rude, controlling, unprofessional doctors. Avoid if you can. NHS is a broken system.

Booking appointments online is as bad as the phones. I can't do it myself. The care depends on who you get, each GP says different things. Overall they are pretty good though.

I have a callous on my toe and I've had no feedback whatsoever about what's going on. Everything is on a list and you don't know where you are on that list. For a big practice like that they need to tell patients where we stand. They don't provide sexual health services either, they just call you first.

The Dr had no interactive skills, not concerned about me, no warmth etc. needs patient interaction course, just typing away while trying to ask questions like a robot, terrible experience felt like I couldn't ask about a different issue, would have to have separate appointment for that. Not good, will change my GP

Dr showed no warmth, friendliness, just typed away on her PC, needs to go on course to interact with patients.

I have got used to the fact that I have to drive to the surgery to get an appointment and that I can't call them. They have an app that doesn't work well. Going in works better.

Brilliant, I find it easy to get an appointment and can get same day appointments too. They're pretty good.

I want to register my husband here.