River Brook Medical Centre
Feedback Rating
Based on 78 reviews
Reviews (78)
Easy to get an appointment for children.
October 12, 2023
They're fine. Easy to get an appointment for the kids but for me it's a bit harder. They prioritise children and elderly. It takes a long time on the phone to make an appointment.
Always been great.
October 3, 2023
They have always been great. The doctors and nurses are very good. Reception staff needs some people handling training.
Very good GP
September 12, 2023
Very good GP. Easily can get appointments.
Have to wait for an hour on the phone
September 12, 2023
Can get appointments but have to wait for an hour on the phone.
Quite happy and satisfied
September 6, 2023
Quite happy and satisfied by the support received.
Overall experience is fine
July 5, 2023
Overall experience is fine. At times very difficult to get an appointment but doctors are very helpful all the time.
Patient's don't feel in safe hands
July 4, 2023
GP's understanding of mental health and Neuro-diversity is appalling. Patients don't feel in safe hands - Please consider mental health!!
Can’t get appointments
May 11, 2023
Went to GP with hip issues. Can’t get appointments, they said they would refer me to QE which would take months. So went to A&E and within 2 hours they did x-ray and then sent to GP and GP will refer to ROH.
Can book and be reminded of appointments
January 9, 2023
I'm registered with a doctor, been with the doctor for the last 10 years. They remind me of my appointments. Can be on the phone to them at 8:30am and they won't answer then there are no appointments. Then they will book me an appointment for in a couple of days.
No appointment offered in months
December 2, 2022
Having issues with stomach, asked to see a doctor. Doctor said he would refer onto gastroenterologist through NHS. Still having issues and no appointment offered in months. So went private and had an phone call next day and appointment the following day at Good Hope.
