River Brook Medical Centre
Feedback Rating
Based on 78 reviews
Reviews (78)
I have found it good.
June 4, 2024
I have found it good. I don't have any problems there.
Accessible
May 29, 2024
They are quite accessible. I can get appointments when needed.
Long queues on the phones
April 30, 2024
Very difficult to see my GP. Long waits in the phone queue to get an appointment every time I call.
Very rude reception staff
March 26, 2024
Very rude reception staff. Always reluctant to give you an appointment. The GPs are good if you are lucky enough to see one.
Referred within 2 weeks.
December 14, 2023
My GP made a referral. I wasn't given an option of what hospital it was just sent to the nearest but it was within the two week urgent referral process.
Attentive and helpful staff
November 22, 2023
Really good. Very attentive. They are thorough by talking about issues in depth. Very friendly and helpful.
Reception are always in a rush
November 16, 2023
They are not good at picking the phones up. the reception staff are always in a rush. The doctors are good.
My sister couldn't get an MRI
November 15, 2023
There wasn't a follow up from the doctor or the hospital after being referred from her GP. She hasn't received any extra services or help after that MRI appointment.
I can see my own GP face to face
October 31, 2023
They're good, very good. I can call them and see my own GP. They will offer me face to face or telephone appointments. They're really good.
Referred for further treatment on time.
October 19, 2023
I was diagnosed with ovarian cancer on time and referred to the QE by my GP.
