River Brook Medical Centre

Many thanks for your positive feedback, its keeps us going the right direction.

Many thanks for your reply, I'm very sorry you have found it difficult to get an appointment. You may not be aware that we have pre-bookable appointments up to 4 weeks in advance, book on day appointments, online bookable appointments, Saturday appointments bookable from 4pm Friday, Sunday appointments pre bookable anytime. We offer telephone call backs and the facility to book into another surgery as part of the SDS My Healthcare challenge fund hub scheme. Please contact the surgery for further details.

Many thanks for your feedback. Unfortunately telephone lines are very busy in a morning but we have tried to relieve this by now providing online booking facility via our my healthcare app. You can also ring after 4pm on Fridays to book for a Saturday or Sunday appointment. Hope this information is helpful.

Dear Anonymous,

Many thanks for your feedback. It is encouraging to received kind comments and helps us to keep improving our service.

Dear S.Watts,

Many thanks for your feedback. We do endeavor to respond to our many telephone calls as quick as possible, unfortunately shear volume of calls can make this very difficult. We monitor and upgrade when ever possible.