River Brook Medical Centre

Well organised, friendly staff

Impressed by the level of care and commitment to patients, even during the pandemic.

Before Covid I could always see a doctor by just making an appointment. During Covid it's been a telephone call from a doctor & they decide if they need too see me.

Poor, don't call back when should. Can get to see GP or appointment.

I have found them helpful. I can usually get a same day appointment although you have to keep trying to get through on a morning. They were very efficient with my vaccines.

Before this pandemic it was difficult to obtain an appointment. Literally you have to call at a certain time or you would not be able to be seen, so if you are very ill you have to wait another day or until you get better. Now in the pandemic there has been no chance to be seen, also no chance to discuss anything with the doctor.

Always given advice when needed. Face to face appointments are available following telephone consultant with doctor.

Have been with this practice for over 40 years. Always had excellent service here.

Excellent from Drs and Nurses also reception staff.

Good