River Brook Medical Centre

Always given advice when needed. Face to face appointments are available following telephone consultant with doctor.

Have been with this practice for over 40 years. Always had excellent service here.

Excellent from Drs and Nurses also reception staff.

Good

Very good service order my tablets and get them sent to my chemist.

Doctors nurses receptionists are all so helpful and they make you feel valued no problem big or small they deal with you so professionally and compassionately.

Through lockdown they've adapted so well, and patient call backs have been thorough and on time

I have never experienced one fault with this surgery. They genuinely care. The Receptions are kind, caring and helpful. The Doctors I have 100% trust in when ever I visit and I always come away feeling reassured. I have never had a problem booking an appointment to see the Doctor or Nurse. I have nothing but praise for this surgery.

I feel that the GP service has deteriorated since the pandemic. You can’t get to speak to your GP who knows you and getting an appointment at the GP is rare, They have not followed up on test results or an increase in medication to see how they are working. You just don’t feel that you are able to speak with them since the pandemic. The hospitals are the same. They cancel appointments and don’t even tell you that they have done so or the reasons why etc. I don’t feel confident in the service any longer.

I went in for my covid vaccination and the process was incredibly efficient. Doctor was very helpful in booking my appointment and has been very supportive with some mental health issues.