Riverside Lodge

Not long came out – 10 months stay. First team have been very helpful since I have come out. Admitted 10 months ago. Good at explaining my care and explaining what was going on at all the times. Staff was good and approachable. Staff were good at listing to my needs. All clean there too. They always know what to do. They arranged dental checkup when I was there.

My daughter was diagnosed with autism when she was 14. At 14, she was hearing voices. She had first hospital admission in 2016 and within 2 weeks she was admitted again, twice in London.
In 2017, she went to Camino Healthcare in Tipton. Her medication was working and she felt better and no longer hearing voices.
She wanted to come off medication last December 2017, her doctor at riverside lodge started to reduce her medication. I didn’t agree with this as I’d seen a massive dip in her mental health before when she came off medication. She came home from Camino healthcare without any care plan. She was again admitted to hospital on and off, but she was never given any care planes. Since then her MH has completely deteriorated.
I begged the doctors at Riverside to put her back on medication in Feb, they didn’t and her MH fully dipped. In Easter they finally put her back on the medication. Never organised any aftercare support working, counselling, admitted etc.
The service has completely let her down.