Reviews (1828)

Brilliant hospital

September 8, 2023
Son's currently in the hospital having an operation. The referral was really quick. The hospital is really good and they've been brilliant.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.


Provider responded

Brilliant hospital

September 7, 2023
Brilliant hospital, I have been coming here since last 10 years and can’t fault them at all.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.


Provider responded

Good communication

September 7, 2023
My appointment was at 11:45 and I was seen straight away. Good communication all the time about the appointments. Treatment information is also very good.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.


Provider responded

Getting a parking is a big challenge

September 7, 2023
Getting a parking is a big challenge, otherwise all is great. Clean hospital and helpful staff.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience but have noted your comment on parking. I will share your feedback with the team.


Provider responded

Very good and helpful

September 7, 2023
The consultant I met with was very good and helpful.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.


Provider responded

Didn’t talk or try to communicate

September 7, 2023
They have done the job but staff were formal and cold, Didn’t talk or try to communicate.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations with regards to our staff. Please do contact us at roh-tr.pals@nhs.net or 0121 685 4128 and we can assist you further.


Provider responded

Great hospital

September 7, 2023
I have come all the way from South Wales for the treatment. ROH is a great hospital with kind hearted staff and good facilities.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.


Provider responded

Received excellent care

September 7, 2023
Parking is bit difficult but rest of it is spot on. My wife has received excellent care.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience but have noted your comment on parking.


Provider responded

Convenient parking

September 7, 2023
Convenient parking, Nice waiting areas and they see you very quickly.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.


Provider responded

They are marvellous

September 7, 2023
They are marvellous, They have helped me so much.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.


Provider responded

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Royal Orthopaedic Hospital

Contact

0121 685 4000

The Woodlands
Bristol Road South
Northfield
Birmingham
West Midlands
B31 2AP

Location

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