Long waiting times.
In January 2018, I was nil by mouth, arrived at 7am and had to wait until 4pm. The chairs were really uncomfortable because of pain from the operation in my hips. The receptionist was quite verbally aggressive in the way she treated me, she didn't want to deal with my questions. In October 2018, was also nil by mouth and arrived at 7am and had to wait until 2.30pm. The receptionist was the same one, and she didn't want to respond to me.