Reviews (1915)

From staff to communication is good

November 15, 2023
It's good. Everything from staff to communication is good. I can't fault them. The after care in the department for my hands and elbow has been good.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you have had positive experiences and wish you well with your ongoing recovery.


Provider responded

Explain things well and you can ask questions

November 15, 2023
I come here every 2 years. Pretty good communication. They send letters and they keep to appointments. The oncology department is really good. They explain things well and you can ask questions. The staff are great.
Anonymous

I received excellent care and fast treatment

November 15, 2023
Excellent. I can't fault them. Started using them in March 2020. I have had excellent care. It was really quiet. All appointments went ahead as planned. I had operations and biopsies. All of the care went to plan and was executed well. I received a really quick referral and did everything within 3 weeks.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and wish you well for the future.


Provider responded

Great hospital

November 15, 2023
A great hospital. They helped me with my back and rheumatoid arthritis.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you have benefited from the care you have received and wish you well for the future.


Provider responded

Cancelled twice without informing me

November 1, 2023
My appointment for an MRI was cancelled twice without communicating it to me and on both occasions I came to know about the cancellation was when I had reached the hospital for the appointment.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital and we are sorry that you have not had the positive experience we would like.
If you wish to raise this with us please contact the PALS team on 0121 685 4128 or by email on roh-tr.pals@nhs.net


Provider responded

Staff are all excellent

November 1, 2023
I had a couple of operations here and regularly come for physiotherapy. The staff are all excellent.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and wish you well for the future.


Provider responded

Amazing and helpful staff

November 1, 2023
I am here for an MRI and the staff are amazing and very helpful.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.


Provider responded

The staff have provided excellent support

November 1, 2023
I am here for an MRI scan. The staff have provided excellent support.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.


Provider responded

Very helpful staff

November 1, 2023
It is a good hospital and quick. The staff are very helpful and the waiting times for patients are good.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and wish you well for the future.


Provider responded

Good service so far

November 1, 2023
The service is okay and has been good so far.
Patricia Wall

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and wish you well for the future.


Provider responded

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Royal Orthopaedic Hospital

Contact

0121 685 4000

The Woodlands
Bristol Road South
Northfield
Birmingham
West Midlands
B31 2AP

Location

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