Royal Orthopaedic Hospital
Feedback Rating
Based on 1915 reviews
Reviews (1915)
The staff are all great
December 12, 2023
Brilliant. The clinic runs on time. I was referred on quickly. I am having a check up today after my operation which went smoothly. The staff are all great
Can't fault the service at all
December 12, 2023
I have had contact with 3 consultants here. I am waiting for a hip replacement and knee operation. They are always accessible. I can call my consultant and they always respond. All is brilliant. I can't fault the service at all.
There should be more disabled parking
December 12, 2023
If there is no porter then it would be nice to have an electric operated wheelchair because of the long corridor to x-ray. The hospital is good but my appointment was at 11:30am but they said I needed to have an x-ray which wasn't in my letter I received. I ended up waiting 30 minutes. There should be more free parking for disabled people if I have to bring myself.
I can't fault them
December 12, 2023
Brilliant. I can't fault them at all. They listen and let you ask questions and they answer them. The stay was good. Clean ward. Very attentive nurses. Everyone was brilliant. I give them 5 stars.
The wait is very long.
November 30, 2023
The hospital is alright but the wait is very long. I've been waiting so long my blood sugars have gone very low.
Wonderful staff that listen to you.
November 30, 2023
The parking is always difficult. I can't work the machine as it is not easy. The staff however are always excellent. I have never seen it so busy but the staff are wonderful. They are caring and they listen.
I still don't know what my condition is.
November 30, 2023
Parking is ridiculous. The amount of time it's taken to be seen. I was referred in April from my GP and was only seen months after that. I had an MRI scan booked in and waited 6 more weeks after that for my appointment today. When you get to see them they are great. No information has been given to me about my condition to see if I am doing more damage. Nothing has been said. I had to wait 6 weeks to discuss the results. They could have phoned up and said what to do in the meantime to manage whatever condition I have.
They are very good once you get seen
November 29, 2023
They were good but an emergency happened so I never got to have my operation. I was meant to have a pre-op in January but never had one. I called about the injections in my feet and they said I should of had the operation by now which was a few weeks ago. Fair play, they did get me in to be seen quickly and they have scheduled me in for an operation in December. They are very good once you're in. It is just that you can be forgotten about.
I emailed them in order to get an appointment
November 29, 2023
Very long wait. Last time she was seen was January 2023. I had to send lots of emails to get the appointment. It was only triggered by my emails. I got a response for appointments in September for 2 days which got cancelled due to unforeseen circumstances. I emailed them back as it is the best way to get a response from them and it is a digital footprint to go back to. I told them it was unacceptable to be seen a year after initial appointment and then they magically sorted the appointment for today for a different time. The people that we have met have been lovely but at times it has been challenging. I am grateful for the care.
It's as good as it can be. Marvellous
November 29, 2023
I've been waiting for an appointment since January. I was sent an appointment for last week but it was too late in the evening. I told them to rearrange and they put me back on a waiting list and sent me an appointment for today. I had a letter in March to say that if I was still waiting then to contact them. Communication is marvellous. It is as good as it can be. They were brilliant at my previous operation on my hand.
