Royal Orthopaedic Hospital
Feedback Rating
Based on 2173 reviews
Reviews (2173)
4 weeks to be referred
Outpatients
August 13, 2024
I came for an consultation which I am pleased with. I made sure they organised an MRI scan following on from today's appointment as the consultant needs to be experienced or the outcome will not be great. I was quite worried about parking but managed to find some on the road. They gave me an appointment within 4 weeks of seeing my GP which was also good.
Frustrating wait for appointments
Outpatients
August 13, 2024
I find it frustrating when I have to sit and wait when my appointment was for 1PM and it's now 1:30PM. They haven't communicated with us about the waiting time either. The previous time we only waited 2 minutes.
Everything has been good.
Outpatients
August 13, 2024
Very good. The staff are very friendly. You can wait a long time but you know that they are doing their job. The consultant has been fine. Everything has been good.
Follow up appointment came through quickly.
Outpatients
August 13, 2024
Absolutely fantastic today. I wasn't waiting long and the receptionist knew what they were doing. I had a follow up email for an appointment 3 days ago and I was expecting it after 6 weeks but it's only been 4 weeks.
I get enough notice for appointments
August 13, 2024
I'm from Bristol and travel here by coach. I am given 4 to 6 weeks notice of my appointment. I have an x-ray before seeing my consultant. I attend every 6 months for my check ups. I am satisfied with the notice I get regarding my appointments.
Good and helpful so far
August 13, 2024
I was referred on from the GP and waited 2 months for the appointment. I received two reminders of the appointment. I even got another message yesterday. The pain clinic has been good and helpful so far.
Data protection information discussed.
August 12, 2024
Information that is protected under data protection legislation, openly discussed in waiting area, i.e. name; DOB; address; specific appointment details.
Helpful and caring staff
Imaging
August 1, 2024
I had my CT scan here. The staff were very helpful and caring.
Great staff
August 1, 2024
Excellent hospital with great staff and service provision.
Communication at oncology is excellent.
Oncology
August 1, 2024
I am being treated at oncology and have been for a year now. The staff are very helpful and overall the communication is excellent.