Royal Orthopaedic Hospital
Feedback Rating
Based on 1915 reviews
Reviews (1915)
New appointment booking system is awful
January 22, 2024
Appointment booking here is awful. Three consecutive times I've been told that my next appointment would be sent it me in 4 months time. 3 times it wasn't sent and 3 times I had to contact PALS to get an appointment. Apparently the appointment system has changed. Change it back because the system isn't working.
Friendly, reassuring and explained well.
January 22, 2024
The receptionist I was met with had a friendly face and I had a reasonable waiting time. The consultant was very friendly, very reassuring, he put me at ease. Everything was explained to me thoroughly.
The staff are all amazing
January 22, 2024
My sister is being treated here for a hip replacement. Today is her first assessment and her operation is next month. The staff are amazing.
Amazing staff
January 22, 2024
My husband is treated here for jaw cancer. He has received treatment here. He is on ward 2 and the staff are amazing.
Very good staff
January 22, 2024
Excellent hospital with very good staff. Both my knee replacements were done over there.
Referred here from the QE
January 15, 2024
They were okay. I was referred onto them after my fall from the QE. They said I would need to be seen and assessed at the Satellite clinic for further appointments.
They don't give good advice
January 15, 2024
When they asked us to go last week. We waited and they said I needed seamless socks but I can't walk as my feet are curled in. I don't think they give good advice.
Everybody is absolutely wonderful
January 9, 2024
I have been here three times before and everybody here is absolutely wonderful. All staff are really good. I have been to different hospitals and this is the best one. I don't worry about the parking as I come by taxi.
A good experience for the last 8 years
January 9, 2024
I have been coming here for the last 8 years for physio and different treatments. Parking has always been hard here. I always get a lift due to this. Appointments are efficient. They give you all the information earlier than the appointment time. I've only ever had one cancellation but it was rescheduled within 3 weeks. All staff are friendly and helpful. It's easy to navigate. The staff at the front door helps me to navigate around. Apart from the parking all of my experience is good here
Polite and helpful staff
January 9, 2024
Today the parking was okay. Most of the time parking is chaos. I am here with my daughter. She had some cancellations due to broken equipment before. The waiting times are good. It's not long. All of the staff are polite and helpful.