Reviews (2173)

Helpful, friendly staff.

Outpatients
July 15, 2024
I had an outpatient appointment. I was seen on time and the staff were friendly and helpful. They have explained everything well.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the Outpatient Department.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be on 8th January 2025

All feedback received for the Trust is monitored and reported on through our Governance processes.


Provider responded

Reception was okay.

July 15, 2024
Reception is okay. I came here for my son who has a consultation for the first time.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the Trust.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be on 8th January 2025

All feedback received for the Trust is monitored and reported on through our Governance processes.


Provider responded

4 month wait

July 15, 2024
I was referred here from the GP. I had to wait 4 months for the appointment. It's first time here, I can't rate my experience about it.
Anonymous

I don't have any problems

July 15, 2024
This hospital is okay. The GP referred me. The staff are fine and I'm happy with them. Actually I don't have any problems.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the Trust.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be on 8th January 2025

All feedback received for the Trust is monitored and reported on through our Governance processes.


Provider responded

I love it here.

July 15, 2024
My wife came here and found it excellent. I love it.
Anonymous

I am happy with everything.

July 15, 2024
No issues with the waiting list or referral. I am happy with everything.
Anonymous

They don't always send my appointment.

July 15, 2024
I have had no problems, I come every 3 months for injections and this time I had an appointment but after making it, they cancelled and rebooked. They don't always send my 3 monthly appointment and then that means I can't book transport and then I miss my appointment.
Anonymous

I felt well cared for.

July 15, 2024
My experience was very good. Nursing staff were very caring, nothing was too much trouble. I felt well cared for. My recovery has been very good and aftercare excellent. I was kept well informed every step of the way.
Anonymous

Physio was very good.

July 15, 2024
I have been waiting 9 months for this appointment. I was expecting it much sooner. The x-ray was not a good experience. The person was rude and lacked empathy, unpleasant. Physiotherapy was very good, excellent.
Anonymous

It's been pretty good.

Imaging
July 15, 2024
It's been pretty good. My appointment for the CT scan and MRI came through quickly. I waited around 6 months to see a consultant however.
Anonymous

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Royal Orthopaedic Hospital

Contact

0121 685 4000

The Woodlands
Bristol Road South
Northfield
Birmingham
West Midlands
B31 2AP

Location

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