Royal Orthopaedic Hospital
Feedback Rating
Based on 2260 reviews
Reviews (2260)
Very happy with them
Outpatients
August 21, 2024
My husband is being treated there for a shoulder injury. He is very happy from the care and treatment provided.
Excellent care provided.
General Surgery
August 21, 2024
My son had a spinal surgery here. The care and support provided was excellent.
They're brilliant
Outpatients
August 21, 2024
Hypermobility, they're brilliant. You became part of the family. They see me every 3 months and they keep to the appointments without any cancellations.
Not great, no care from anyone
Orthopaedics
August 18, 2024
I have been waiting a year now for my follow up, from my last consultation. Both my GP and my oncologist have written to my consultant at the ROH 3 times asking for my appointment to be expedited as soon as possible, as they believe due to my deterioration I need to be seen, and as been a year it's been way too long also, a total of 3 letters have been sent, as well as phone calls made, yet when I chase my appointment I am told the likelihood of me been seen in 2024 is highly unlikely, this is appalling as if I'm not seen say for example till Jan 2025 that is 17 months after my last appointment, and that's only if in January. I went to the hospital outpatients with all the letters, and was told absolutely nothing they can do, you have to go through the appointment line. What has gone so wrong with the ROH, use to be an outstanding hospital, but the past few years it's really lost its way.
A very good experience every time
Outpatients
August 13, 2024
Very good experience every time I attend which is annually. There is good communication staff and surgeons. I recommend them.
I only waited a couple of days
August 13, 2024
I waited a couple of days for the appointment as the doctor called them directly. They are going to arrange an MRI scan today and see what the results are.
Fantastic hospital
Outpatients
August 13, 2024
Fantastic, very friendly, approachable and always have a smile on their faces. Communication is fine. I'm here today for a pre-op . I came early and they have been really quick. I have had x-rays here too. All has been excellent.
4 weeks to be referred
Outpatients
August 13, 2024
I came for an consultation which I am pleased with. I made sure they organised an MRI scan following on from today's appointment as the consultant needs to be experienced or the outcome will not be great. I was quite worried about parking but managed to find some on the road. They gave me an appointment within 4 weeks of seeing my GP which was also good.
Frustrating wait for appointments
Outpatients
August 13, 2024
I find it frustrating when I have to sit and wait when my appointment was for 1PM and it's now 1:30PM. They haven't communicated with us about the waiting time either. The previous time we only waited 2 minutes.
Everything has been good.
Outpatients
August 13, 2024
Very good. The staff are very friendly. You can wait a long time but you know that they are doing their job. The consultant has been fine. Everything has been good.