Reviews (2260)

The staff are amazing.

Outpatients
July 22, 2024
I have received excellent care and treatment for my back tailbone issue. The staff are amazing.
Anonymous

Excellent treatment provided.

General Surgery
July 22, 2024
My husband had a hip replacement done here. The care, treatment and support provided was excellent.
Anonymous

Pain clinic has provided excellent support

July 22, 2024
I was referred to the pain clinic. They have helped me a lot and provided excellent support.
Anonymous

Hydrotherapy has helped me

Therapy Services
July 22, 2024
I go there regularly for hydrotherapy. It has helped me a lot. The staff are very kind and helpful.
Anonymous

Helpful and friendly staff

General Surgery
July 17, 2024
I had my ankle surgery over there. The staff are very friendly and helpful.
Anonymous

The care was excellent.

July 17, 2024
My mom had her hip operation recently. Other than waiting a long time and getting a bad injury from a fall whilst waiting for the procedure the care was excellent and so were the staff. They shouldn't leave people waiting so long.
Anonymous

Excellent service delivery

July 16, 2024
My mom had both of her knees replaced over there. The standard of service delivery was excellent.
Anonymous

Helpful, friendly staff.

Outpatients
July 15, 2024
I had an outpatient appointment. I was seen on time and the staff were friendly and helpful. They have explained everything well.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the Outpatient Department.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be on 8th January 2025

All feedback received for the Trust is monitored and reported on through our Governance processes.


Provider responded

Reception was okay.

July 15, 2024
Reception is okay. I came here for my son who has a consultation for the first time.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the Trust.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be on 8th January 2025

All feedback received for the Trust is monitored and reported on through our Governance processes.


Provider responded

4 month wait

July 15, 2024
I was referred here from the GP. I had to wait 4 months for the appointment. It's first time here, I can't rate my experience about it.
Anonymous

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Royal Orthopaedic Hospital

Contact

0121 685 4000

The Woodlands
Bristol Road South
Northfield
Birmingham
West Midlands
B31 2AP

Location

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