Reviews (2173)

Helpful reception staff

General Surgery
April 10, 2024
My wife has been admitted to pre op assessment unit. She is having her knee replaced. The reception staff were very helpful.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the Trust.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be in November.

All feedback received for the Trust is monitored and reported on through our Governance processes.


Provider responded

Nursing team were helpful.

Ward 3
April 10, 2024
I was on ward 3 as an inpatient for 2 weeks after my surgery. The nursing staff were polite and helpful. The quality of the food serviced was not very good. The ward was clean and toilets in there were in a good state.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the Trust.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be in November.

All feedback received for the Trust is monitored and reported on through our Governance processes.


Provider responded

surgeon is brilliant.

Oncology
April 10, 2024
I have had 2 surgeries at the oncology unit. The surgeon is brilliant and support is second to none.
Anonymous

Very clean hospital, excellent signposting

April 10, 2024
Very clean hospital with excellent signposting. Always volunteers there to help you at the main entrance. All the staff are very polite and helpful.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the Trust, facilities' and the volunteers.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be in November.

All feedback received for the Trust is monitored and reported on through our Governance processes.


Provider responded

Lovely hospital and staff

Outpatients
April 10, 2024
I find it good. The staff are very nice. Lovely hospital. I had to wait 45 minutes for my appointment.
Anonymous

Easy to get an appointment

April 10, 2024
I found something in my leg. I come to the hospital and found an appointment very easily.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the Trust.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be in November.

All feedback received for the Trust is monitored and reported on through our Governance processes.


Provider responded

Very good.

Outpatients
April 10, 2024
I find the doctor very good. It is very good.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the Trust.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be in November.

All feedback received for the Trust is monitored and reported on through our Governance processes.


Provider responded

Very good.

Outpatients
April 10, 2024
Amazing brilliant. I come from Worcester and compared to that hospital the Orthopaedic is very good. I have been coming here for a long time.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the Trust.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be in November.

All feedback received for the Trust is monitored and reported on through our Governance processes.


Provider responded

Friendly staff

Outpatients
April 10, 2024
I find it good and the staff are very friendly. I find my appointments very easy.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the Trust.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be in November.

All feedback received for the Trust is monitored and reported on through our Governance processes.


Provider responded

Same day treatment

April 10, 2024
Prompt attention and treatment done at same appointment as consultation. Really good care.
Jean Lindley

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the Trust.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be in November.

All feedback received for the Trust is monitored and reported on through our Governance processes.


Provider responded

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Royal Orthopaedic Hospital

Contact

0121 685 4000

The Woodlands
Bristol Road South
Northfield
Birmingham
West Midlands
B31 2AP

Location

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