Reviews (2250)

Always looked after me

January 7, 2025
Never had a problem. I've had four operations here and they have always looked after me.
Anonymous

Lovely

January 7, 2025
Reception are lovely. The hospital is very clean. The nurses are kind and helpful and so to is the surgeon.
Anonymous

Great

January 7, 2025
A great service with very good staff.
Anonymous

Helpful and polite

January 7, 2025
Staff are helpful and very polite.
Anonymous

Check up appointment was quick

Outpatients
January 7, 2025
I had surgery the other Friday. All was well but my hand is swollen. The hospital got me an appointment to check it quickly.
Anonymous

It has been great

Outpatients
January 7, 2025
It's been great. The care and staff. I have had injections and the communication between the different doctors I see is really great. They are really quick to book surgery and appointments and they listen to my issues.
Anonymous

Very good

Outpatients
January 7, 2025
Went to main outpatients and my name came up on the board when called which was really good. When I went for my appointment, there was a student too, which I didn't mind. The staff are nice and polite. When discussing the results they checked that I understood and we spoke about different options. Asked what I wanted to do. Which is good.
Anonymous

Very kind staff

December 17, 2024
I dislocated my shoulder and was referred to the Royal pain and shoulder clinic. The staff there were very kind and helpful and they provided excellent support.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the shoulder clinic staff.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be on 8th January 2025

All feedback received for the Trust is monitored and reported on through our Governance processes.


Provider responded

Excellent care and treatment

December 16, 2024
I had my knee replacement surgery over there. Excellent care and treatment was provided.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and that your surgery went well. Wishing you all the best for your future recovery.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be on 8th January 2025

All feedback received for the Trust is monitored and reported on through our Governance processes.


Provider responded

Very good pain management

December 16, 2024
I attended pain management clinic and the treatment provided by the consultant was very good and helped me recover.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the pain management department.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be on 8th January 2025

All feedback received for the Trust is monitored and reported on through our Governance processes.


Provider responded

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Royal Orthopaedic Hospital

Contact

0121 685 4000

The Woodlands
Bristol Road South
Northfield
Birmingham
West Midlands
B31 2AP

Location

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