Royal Orthopaedic Hospital
Feedback Rating
Based on 1826 reviews
Reviews (1826)
They are wonderful here.
February 13, 2024
My appointment was at 11:40am and I have been waiting 40 minutes so far but they did let me know there was a delay in the clinic. It's my first time back in a couple of years. They have been really good with communication about appointments and the operations I had here a couple of years ago. They are wonderful.
No communication and delays
February 13, 2024
I wasn't told which doctor or clinic I was here to see. I don't know what appointment was for and I've been waiting for a few hours now for the appointment. Reception did say I was checked in but I still haven't been seen or know why there is a delay.
All good so far.
February 13, 2024
I have been a few times and they're really good. They see mom and are really helping her. All good so far.
They have made mistakes
February 13, 2024
I have been coming here for a few years and there are delays. They have made mistakes and there are no outcomes for them. I have been told that I need a hip replacement because there is metal leaking into my blood. This is wrong for me to have to wait for over a year and they just seem to be dragging their feet.
Happy with the communication
February 13, 2024
Check in has been fine. I was sent a text about my appointment but no letters or anything. I am happy with the communication. I've not seen the consultant yet but all has been very good.
Very good.
February 13, 2024
The hospital is okay. They have been nice. I have been coming here a long time. Very far to get to but they are good to me.
A good service
February 7, 2024
I was at the hospital on Monday and it was okay. He is scheduled for an MRI and the thinks the service is good.
Need to sort themselves out
Orthopaedics
February 5, 2024
This hospital hasn't got a clue anymore.
You wait close on a year before you get an appointment, unless that 1 is cancelled too.
Consultants just lie to your face, I was told once my results were back I would be seen within 6 weeks, my results have been back since the end of October, still no appointment, called and informed due to there 'new appointment system's, which is clearly not working, it could be July until I get seen?
The spinal team is just appalling it really is, how can you be made to wait so long?
And with no answers
You wait close on a year before you get an appointment, unless that 1 is cancelled too.
Consultants just lie to your face, I was told once my results were back I would be seen within 6 weeks, my results have been back since the end of October, still no appointment, called and informed due to there 'new appointment system's, which is clearly not working, it could be July until I get seen?
The spinal team is just appalling it really is, how can you be made to wait so long?
And with no answers
The only one who would treat me.
January 22, 2024
I have come up from Cornwall to be treated or I would have died. I can't tell you how hard it was to get seen. I called the consultant and he was the only one who would take it out as I got blood poisoning from non metal hip joints that had been done elsewhere. We have had to spend £2k of our funeral plan money on train and hotel costs whilst having treatment in Birmingham because nowhere in Cornwall offers the treatment. I've spoken to PALS at my local hospital but they were no help.
A great service.
January 22, 2024
They have been amazing. Time keeping is good and the service is great.
