Reviews (2291)

Slow and lack communication

April 15, 2025
Slow referrals and poor communication. I have not heard anything so far and I have been waiting 6 months for the referral appointment.
Anonymous

Reply from Royal Orthopaedic Hospital

Hello,
Thank you for taking the time to leave feedback regarding your experience with the Royal Orthopaedic Hospital.
I am sorry you have not yet heard regarding your referral to us. Please contact PALS on roh-tr.pals@nhs.net or 0121 685 4128.


Provider responded

Amazing staff

April 15, 2025
I have had many follow up appointments at hand clinic and the care and treatment is excellent. The staff are amazing.
Anonymous

Always seen on time

April 15, 2025
Excellent care and treatment received at hip and knee clinic. The consultant makes things very easy and explains very well. I'm always seen on time.
Anonymous

Wonderful surgeons

April 15, 2025
I had two arthroscopic surgeries and ligaments repaired by wonderful surgeons. The staff are very polite and much more experienced than at the QE.
Anonymous

Long waits for treatment

April 15, 2025
I have to wait 26 weeks to see a consultant here for a reoccurring issue. Then if they recommend surgery it will be a further 52 week wait.
Anonymous

Excellent

April 15, 2025
I had spinal surgery over here before covid. It was excellent.
Anonymous

Waited 10 months for the referral

Orthopaedics
April 15, 2025
I waited for 10 months to see the consultant. I'm in pain all the time and waiting is affecting my life. They have asked for bloods and scans.
Anonymous

Good and efficient

Outpatients
April 8, 2025
A very good hospital and efficient. You're seen on time.
Anonymous

Very good

April 8, 2025
They're very good, I can't fault them really. I have seen them pretty regularly.
Anonymous

Really good specialist

Outpatients
April 8, 2025
I had to see a specialist and they were really good there and thorough.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you very much for taking the time to provide us with feedback regarding your experience at The Royal Orthopaedic Hospital NHS Foundation Trust.

We are pleased that you found your specialist appointment to be so helpful.

It is most encouraging for the Trust to receive comments acknowledging the quality of care provided at the hospital and staff very much appreciate comments and feedback, and your comments are invaluable to us as we constantly strive to continue to improve services at the Royal Orthopaedic Hospital NHS Foundation Trust.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be on 25th June 2025 at 12.30

All feedback received for the Trust is monitored and reported on through our Governance processes.

Once again, many thanks for your comments.


Provider responded

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Royal Orthopaedic Hospital

Contact

0121 685 4000

The Woodlands
Bristol Road South
Northfield
Birmingham
West Midlands
B31 2AP

Location

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