Selly Park Surgery

This is my new surgery. The GPs are good and I can get appointments via face to face or phone. They're attentive.

Okay. Same old really. Couldn't get appointments easily and would often go elsewhere to get the help.

Last time I saw a doctor I don't feel they listened to what I was saying and they think they have all the answers, i.e. talk to a mental health person when I don't have mental health issues. One doctor stopped my prescription and blocked my access to the NHS app without talking to me first, when I complained to the receptionist the doctor called me.

Five star care and treatment.

A brilliant surgery. My doctor is excellent.

Brilliant surgery. The doctor is excellent. I don't see the same GP but they know your history before you go in and don't have to explain everything. They really get to know you. They are excellent.

They're okay. Support worker helped sort it out. They helped me get appointments too.

I have joined Selly Park Surgery about 2/3 years ago when I moved to the area. I cannot fault this practice and have received nothing but positive, helpful and polite services from the receptionist, to the nurses, to the HCAs and the Doctors. Although I have great things to say about everyone I have dealt with I have to take this opportunity to get a special thanks and gratitude to a Dr. I have been experiencing quite complex health issues and the Dr has gone ABOVE and BEYOND to help me. When booking appointments I always ask to see this Dr specifically as she has my full trust and respect and I know that I am always in good hands when I am being seen by her. She has always been firm and truthful about everything to me, she always reminds me that even though she is a GP there are many things that is out of her control and I need to stay on track with all my appointments with other services if I want to improve my situation. She is very firm with me when I don’t do what I am supposed to do or when I do things that affect my health and she will tell me very directly but I will never be offended because I know that she comes from the best place and she genuinely cares, not just as a doctor but as a human being. Every health issue I experience, the Dr takes care of business IMMEDIATELY, whether that is referring me, changing medications, taking off or adding new medications. I just feel so comfortable with her because she REALLY knows what she is doing, I came from a GP where they did not diagnose or recognise ANY health issues and allowed things to escalate, as soon as I joined SPS, all my health issues was dealt with and diagnosed, things that I never even imagined was going on in my body, this may sound over exaggerated but the only way I can describe my experience, is that this Dr saved my life. She improved my quality of life and made me aware of my health issues and I am now in care to all external specialists that I truly needed years ago. But it’s better late than never, there was a time in life where I was going through depression due to my Health Issues because I lost hope, but my Dr's assistance has made me gain hope that I can somewhat live a normal life again regardless of my medical problems, which was a struggle and took time but I am finally at a good place that I never believed I could reach. This Dr is the definition of a Doctor that does not take her profession as a job but rather a passion. She deserves all praise that she gets. Thank you SO much for changing my life and being a important individual factor in my life. Thank you Selly Park Surgery!

The GP has been good. It's been good so far. No problems at all.

The nurses and doctors are very good but the reception staff are very rude. They don't have any manners.