Kind and caring staff.
My mother was referred to Sevacare for a care package after she came out of hospital, following a fall and breaking her right wrist and having surgery on it, she lost her confidence, and was scared of going home encase she had another fall and was worried how she would manage living on her own. The care staff where very kind and nothing was too much trouble for them, they encouraged mom to do things for herself, they would take time to discuss with her what she needed during the day, and opened tins / packets for her (as she is right handed) so she was able to make food / snacks herself. One care worker even encouraged her to write a shopping list ready for me – using her left hand! They would even take the time to walk with her in her garden and water her plants, this helped increase her confidence and get over the fear she had of falling again. I really can’t thank the team at Sevacare enough, they gave my mom back her confidence! After 4 weeks of the care staff visiting her, we were able to reduce the care package, and after 6 weeks completely stop them coming in. I hope mom doesn’t need care again, but if she does I will be asking for Sevacare!