Very poor service all round
Emergency care package arranged on hospital discharge. Only 3 days in and we are very disappointed with all aspects of care. Time keeping is awful, at one time arriving 1hr 45min late, then the night career came an hour later !! Careers don't seem to be dementia friendly, not understanding how to deal with people suffering from Dementia. Our Relative has not been prompted to take medication, not been eating anything all day because food is just left on a plate without encouragement to actually eat it, not been encouraged to get dressed so left in night clothes all day. This is the first time we have had to rely on careers, but this experience has not met our expectations.