I don't want to explain to a receptionist
When I ring reception they ask what is wrong with me. I find it's not good. It's confidential so there is no need to explain to a receptionist. It took 2 to 3 weeks to get an appointment there. I prefer the same doctor but there are different doctors every time I go there. I have to then explain my history to them every time. I have been using this place for a long time and the service has gone down hill since covid.