A Good all round practice
It must be very difficult to be nice to someone who's come in to consultation 'with attitude'? My hats off to those doctors and receptionists who face this every day. I attend 4 times a year and for the last three witnessed some needless attitude behaviour by patients both at reception and exiting their consultation. Its just plain rude and unnecessary bad behaviour. We wonder why not many chooose to be a doctor these days. One day observing in a doctor's waiting room would show why. You reap what you sow.