Very bad
Uncaring, unprofessional and incompetent. Offer no help or treatment for months to a seriously ill patient. Patient views and wishes ignored. When treatment was offered it was wrong, bordering on dangerous. Refused reasonable requests to change consultant. Bulldozed patient requests and treated patient with contempt. Lied in clinical records to clear themselves of blame. Avoid at all costs. Should be closed down. Disgrace to Birmingham and NHS.