not good
i have telephoned several times over the last 2 weeks and the phones are constantly busy and when i get through 45 mins later i am told there are no appointments phone back at 3pm and then the phones are busy again and i work fulltime and cant get even a phone appointment.i suffer from mental health and told the receptionist that i need to speak to a doctor who can rerefer me to north croft hospital erdington and also to be rerefered to city hospital for my back pain and now have very bad knee pain.i spoke to the receptionist and explained everything.as normal she said phone back at 3pm as there are no appointments left.on drs website it says they have extra appointments until late but most days there is only 1 gp available.All i want is a phone appointment with any gp at drs surgery