Stay Away - Don’t risk your health
Calling the surgery is a stressful experience to begin with, the line is constantly engaged. If they pick up the receptionists are rude and unhelpful or provide redundant information. Making appointments at this surgery is a distressing experience as I know on the day they will take hours to see me, despite booking specific time slots they always overrun. They should not be taking in more patients as they cannot provide a sufficient service to the ones they already have. Clinicians are also unprofessional. I have been in a surgery room and another clinician has walked in with no warning. The receptionists have also done the same to pass on messages to the doctor I am speaking to. No privacy and a lack of professionalism. This place should be reported to the CQC to be examined and reviewed.