Sutton Cottage Hospital

They bring out portable weighing scales.

Been trying to phoned can't get through

I visited on 12th June to see specialist nurse in the Bladder Clinic. All staff were very pleasant and helpful. She was very welcoming, easy to talk through my issues with and had very sound advice and help. She discussed options for treatment and expected outcomes while being reassuring. She was very knowledgeable and professional. She told me she would telephone me 2 week after my appointment to see how I was getting on, and she did just that! Excellent service

The CT scan was not done properly at Sutton Cottage Hospital.

Staff are very well mannered postive attitude always friendly

After years of sporadic apts with my GP for osteoarthritis in many of my joints the latest area tobe affected my lower back pain, swollen leg and completely numb foot. I was eventually referred to the Cottage Hospital S/C. After attending I now feel as though there is hope. I was listened to. I was examined. I was given sensible realistic information and at last referred for an MRI.
Living in constant pain changes the way you live both mentally and physically it's a real life changer. It seems some medics in the Orthopaedic profession find degenerative damage tears and crumbled joints ordinary run of the mill 'boring' issues to deal with. However right from my interaction with the receptionist the whole experience has lifted my mood considerably and given me hope. Thank you

Following a recent phone call to Sutton Cottage Hospital, the receptionist was extremely helpful, and went out of her way to help with my enquiry. Thank you.

Waste 30 minute or more in a queue, just for the call to drop as soon as you reach number 2 in the queue. Clearly they have no intention of helping anyone. How about the staff and managers stop hiding and start working like the rest of us!

Received a text with appt. date, it turns out it wasn’t an appointment. Would like to know why it was sent, is this a way of them just keeping within the government appointment time scales? What a total waste of time.

Trying to call Cottage Hospital, Sutton Coldfield is a Joke