Terrible practice!
Terrible surgery! Reception staff are all new with no experience. If you can get through in half an hour you’re lucky, only to be told there are no call backs available and try again tomorrow. When I went to collect a letter that was important the receptionist had managed to lose it within 10 minutes. When told the practice secretary had only just printed it she became flustered. I was told she was going upstairs to check, she printed a copy of the letter which was not on the correct paper or signed. She then had the cheek to charge £25 for the letter. This is one of a few examples of poor service I could give. There are no regular doctors for continuation of care. Trying to collect a repeat prescription took 3 visits as the receptionist had no idea where it was or if it had even been done. Terrible practice! Prize Draw Data