Reviews (11)

My GP is brilliant.

October 30, 2023
They're good actually. My GP is brilliant and there's only been a couple of times I have not been able to see them but I will always see a GP or nurse and that's fine by me.

You have to call everyday until you get in

October 30, 2023
It has changed now. You have to call on the day for an appointment. We did find that if you call bang on 8am and there's no appointments they won't offer future appointments. You just have to call back each day until you get an appointments. There is no local walk in's close by to get to either.

It's very good now

June 9, 2023
Now it is good, there's a good doctor. Before it was okay, now its very good. Used to be hard to get an appointment. would have to wait on the phone for ages for someone to answer, then I didn't always get appointments.

Difficult and no help offered

April 25, 2023
They're no good. I can't get through to them to get an appointment. I start work at 8am and have to phone at 8am to get an appointment, which is really difficult. The whole surgery is the same. There's no help for counselling, was just given a number to call, and it was the wrong number. It didn't meet the criteria. I have obtained help myself for domestic abuse via a stand at the hospital.

They were good

February 13, 2023
They are good, been there since I was little but moved as I moved house and had to move surgery being out of the catchment area. I think I will try to go back to them as I am not happy with the GP I have now.

Ask too many questions

August 4, 2022
They ask you too many questions then don't give you an appointment. They take too long to arrange a face to face appointment. I just don't bother using them.

Great experience

July 26, 2022
I just want to give praise to the doctors at this surgery, the last time I went here I had a great experience.

Currently getting worse

September 7, 2021
I have been with this surgery since 1998, but lately one doesn't get any appointments & one never get the repeat prescription on time ,we have to suffer .

Not very good

April 15, 2021
Not very good. Unable to get appointments to speak to the doctor and it takes up-to a fortnight to get an appointment for a telephone consultation.

Reception staff are bodyguards!

April 14, 2021
I avoid going to the doctors because whenever I try to book an appointment, it feels like the reception staff are bodyguards! They have an awful attitude and ask for details of health issue, which I feel is confidential and should be between me and my doctor. I have rarely gotten an appointment without complaining and calling numerous times.

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The Balaji Surgery


Sparkbrook Community & Health Centre,
34 Grantham Road
B11 1LU


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