Long wait times
Long wait times to get through to receptionists Receptionists asking what you need an appointment for - this should be private and confidential between patient and GP and receptionists should not be evaluating urgency or importance. Hard to get a telephone triage phone call back as they ‘run out’ very quickly leaving no alternative for that day. Cannot see a doctor only get a telephone call. Telephone calls not appropriate in all cases. Son hurt ankle and was sent to a and e even though it was not an emergency. Care during my pregnancy and after birth was non existent and relied upon me to make appointments eg for flu jab during pregnancy (they never got back to me luckily a midwife got it done for me whilst I attended another appt) post natal checks didn’t happen, waited months for post pregnancy contraceptive coil fitting. Vaccinations for baby were good, all on time. I moved surgeries as a result.