very cold and un-understanding staff
Appointments are only available at the counter three weeks or over a month later, on the phone you have to call at 8:00am to get an appointment(only for that same day they don't give appointments for the next day),we can wait up to a week before they pick up the phone,calling them everyday! When I got pregnant the GP didn't even give me a exemption application form to fill until my midwife let me know a month later and gave me the form and told me that my GP has to stamp it and send it for me, when I went to give them, the reception was totally rigid and told me that they don't sign these forms even if was written in big character GP stamp she persisted in said that the midwife has to stamp it, I was deeply shocked and saddened at the harshness in their way of speaking, now here I am with a pregnancy, not exempted for medical care because the GP wouldn't sign the form and the midwife doesn't pick up her phone. Basically that's not the first time that this happens to me at the hill whenever you need something from them they would very rigid and un-understanding and would not help you. I am going change GP soon, because they are really unreliable.