A bottlenecked system
Re GP services, it is virtually impossible to get an appointment. The system is bottlenecked. I have on occasions had to phone 20 times in order to get through, only to be placed in a queue, and then finally to be told there are no appointments left and to try again tomorrow. When I tried to get emergency guidance/ treatment (severe reaction to a tick bite) I was offered an appointment with the nurse the following day.